FAQs

TrialDirector 5
TrialDirector 4.5
TimelineXpress
TimeCoder Pro 5

TrialDirector 5

How do I get the latest update available for TrialDirector?

Customers who pay for maintenance are entitled to receive complimentary updates to TrialDirector within version numbers. The most current version of TrialDirector is Version 5.1.

inData attempts to release two major updates per year, along with patches. You can obtain these updates in one of two ways:

1. Go to your computer's Start Menu > All Programs > TrialDirector 5 > TrialDirector Online Update
2. Starting in TrialDirector Version 5.1, the program will periodically notify you when a new update is available (for single user licenses only). You may choose to install the update directly from the notification dialog.

This update process will not work for clients whose maintenance has lapsed or who own older versions of TrialDirector (Version 4.5 or lower). In these situations, you can obtain the current version by calling inData at 800-828-8292.

I tried to install TrialDirector, but the program says that I need a new activation code. How do I get one?

TrialDirector single-user licensing allows you to install one copy of the software on your desktop computer and a second copy on your laptop computer. If you exceed two installations, the program will not install again unless you obtain additional activations by calling inData's technical support number at 480-497-0066. Additional activations will be provided with legitimate reasons for requiring same.

Please note that installing the single-user software on another individual's computer is a violation of the licensing agreement. You may purchase another license of TrialDirector from inData's Web site or by calling 800-828-8292.

How do I transfer video clips from Sanction software into TrialDirector?

Click here for full instructions (pdf).

When I try to open a native file document in Presentation mode, the file is opened in a new window on my computer. Why is that?

This problem is caused by a file in the Windows operating system that has become inactive. (Microsoft is working on a resolution.) To correct the problem, you need to re-register the Active-X control "actxprxy.dll". Follow these steps:

1. Open the "Run" function in the Windows Start menu.
2. Enter the following: "Regsvr32 actxprxy.dll /s" (omit quotes)
3. Click Enter.
4. Restart the computer.

This will re-register the .dll file and resolve the issue. If you have any further problems, please contact the inData Technical Support Department.

How do I import documents or images into TrialDirector?

There are four ways to add documents or images to TrialDirector's Document Manager: Drag and Drop files from your computer, a manual selection process, importing using a Load File, or direct scanning of images. For detailed instructions, refer to the Help file in TrialDirector or the TrialDirector 5 Quick Start Guide.

How do I create standalone excerpts from my DVT clips?

You can provide simple excerpts from DVT clips to the courts, counsel, or clients. The excerpts are provided in MPEG format, and can be viewed on any computer, without the need to have TrialDirector installed. Full details are provided in the Help file topic Generate Excerpts from Clips. A summary appears below.

1. In the Transcript Manager, set the Transcript Explorer to View By: Clips, then select the desired clips.
2. Go to the 'Clips' menu and select 'Generate Excerpt(s) from Clip(s)'.
   
3. A wizard will open. Make selections as desired on the wizards' screens. You have three options for the excerpt: save as a file, include in an e-mail message, or include in a PowerPoint presentation.
   

How do I copy a TrialDirector Case?

The case copy feature is handy when you need to backup or move TrialDirector 5 case data. Below are the general steps to copy a case:

1. Click on the 'File' menu and select 'Case Databases', then choose the Copy command.
2. When the 'Copy a Case' wizard appears, enter a destination case location and a new case description. We recommend that you establish a separate case location for case backups. Click the 'Edit' button to manage your case path locations. If you need to copy case data to another user's computer, you may want to add a unique case path to a shared directory on the person's computer. Also, you can establish case paths to UNC locations.
   
3. Once the destination and description have been set, click 'Next' to continue. Then click 'Copy' to begin the process. The case database information is copied to the new destination.
4. When complete, a Results dialog appears indicating that the process is finished. Click 'OK' to exit.

When I import images from Summation, I only get the first page of multi-page images. What can I do to get all of the images?

This import requires a special configuration. The procedure is described in our Summation Import Tech Tips document.

TrialDirector 4.5

How Do I activate TrialDirector?

The Installation process for the TrialDirector v 4.5 allows the user to register the software during the installation process. A screen will appear asking for the "Activation Code". On the same screen, there will be a blue colored hyperlink saying "Register Your Software Here". Click on the hyperlink. This will require an active internet connection. A Registration Page will appear. Complete the information requested, being very careful about the e-mail address you enter. Make sure you have current access to that e-mail address. When you have completely filled out the Registration Page, click on the "Submit" button. After a few moments, a screen with your activation code will appear. Type the activation code into the box requesting the code and click on the "OK" button and your ready to go.

An e-mail with the activation code will also arrive at the e-mail address you provided on the Registration Page.

Note: The activation process has been streamlined in TrialDirector Version 5.
If you have any further problems, or do not have an active internet connection, please contact the inData Technical Support Group at either support@indatacorp.com or 480-497-0066.

How Do I Import data/images into DocumentDirector?

Load Files
The load file is an automated method of creating the case in DocumentDirector.

1. Copy the images/data and the load files into a folder on the target system hard drive.
2. In DocumentDirector, select 'Items', then 'Import new items from..', then 'Batch Import file'.
3. The wizard will start, select the load file type (the OLL filetype is DocumentDirector's default type), then use the 'Browse' button to locate the load file you just copied onto the hard drive. Then simply follow the wizard to complete the process.

Drag & Drop

From Windows Explorer, simply select the items you want to place into DocumentDirector and drag them into DocumetDirector's Case Explorer, the import wizard will appear to help you complete the process.

Manual Selection Dialog

In DocumentDirector, select 'Items', 'Import new items from...', then 'Manual Selection Dialog'. In the window that appears, select 'File', then 'Add Items'. A browse window will appear allowing you to select the images you wish to enter into the case. Once you have selected the item(s), click 'OK', then follow the wizard to finish the process.

There are icons in the DocumentDirector icon bar to accomplish these tasks as well.

For further information on performing these various import processes, please consult the program Help files or the TrialDirector Suite version 4.5 manual, which is available on the inData web site, located in the Technical Support page.

How Do I create standalone excerpts from my DVT clips created in DepositionDirector?

The ability to provide clip information to the courts, counsel or clients without the need to provide a copy of the TrialDirector Suite has now been improved.

1. Your DVT (Digital Video Transcript) clips have been created and edited.
2. In DepositionDirector, go to the 'Clips' tab on the 'Case Explorer' and select the clip(s) you wish to export, placing a checkmark in the box to the left of the clip designation.
3. Go to the 'Clips' pulldown menu and select 'Generate Excerpt(s) from Clip(s)' option.

 
The Wizard will step you through the process of generating the excerpts. Once the 'Finished' dialog box appears. Select the 'Explore' button (if generating excerpts to a file) to view the newly created *.WMV files.
Note: The originating audio/video must be in MPEG1 format due to a Windows Media Encoder limitation.

Can I annotate my Adobe Acrobat images (PDF) files for use in my TrialDirector case?

YES - You can now annotate your PDF images!

Download the new TrialDirector version 4.5 "PDF Viewer Add-On" from the inData's website and install it, then whenever you launch a PDF file in TrialDirector (Presentation Mode), the file will be TEMPORARILY converted to a file type that will allow markups and annotations. Once the file is open in TrialDirector, create you annotations, and then use the "Screen Snapshot" feature in TrialDirector. This will save the file with the markups.

THIS FEATURE IS ONLY AVAILABLE FOR TRIALDIRECTOR VERSION 4.5 AND LATER.

How Do I copy A TrialDirector Case?

The Case Copy feature is handy when users have to need to either backup or move TrialDirector Suite v4.5 case data. Below are the steps to take to copy a case:

1. Click on the 'File' menu and select 'Copy Case'. This option is available in both DepositionDirector and DocumentDirector.
2. When the 'Copy a Case' wizard appears, you need to set a destination case location and a new case description. It is recommended to establish a separate case location for case backups. Click on the 'Edit' button to manage your case path locations. If you need to copy case data to another user's computer, you may want to add a unique case path to a shared directory on the person's computer. Also, you can establish case paths to UNC locations.
3. Once the destination and description have been set, click 'Next' to continue. Then click 'Copy' to begin the process. The case database information is copied to the new destination.
4. Once complete, a Results dialog appears indicating that the process is finished. Click 'OK' to exit.

 
Note: Only the files located within the case folder are copied to the new location. So, the pathing information for the images/videos etc. are the same for the copied case. You may want to consider using the Folder Export option if you need to export case data along with the images and videos.

Note: Secure cases that are copied still maintain the username/password information. This is important as the security is carried over to the copied case.

TimelineXpress

How do I view a timeline without the TimelineXpress program?

The timeline can be saved as an image file, such as .jpg or .gif, which can then be viewed without the TimelineXpress application. To save a timeline as an image file, go to the File menu, then select export to image file, then select a file type. The available file types are .PDF, .JPG, .TIF, and .BMP.  You can also save a timeline as an HTML file, however, without TimelineXpress, you will not be able to edit the timeline.

How do I import fields from 3rd party programs (such as Excel or Word)?

The text file used for import into TimelineXpress must be a comma separated, quote delimited text file with a header row. The header row must contain a "Date" field, some type of caption field and some type of description field.

How do I Copy Timeline and Events to another computer?

In order to preserve all of the timeline features, a duplicate of the timeline folder must be created on the second computer. This folder must contain copies of all attached item files. The .tlf file needs to be at the same level as the folder containing the attached items, NOT inside the items folder. TimeLineXpress will look first for a folder of the same name in the same location for the attached events.

How do I import exhibits from DocumentDirector into TimelineXpress?

First, open DocumentDirector and locate the document that you would like to appear on the timeline. After it has been selected, open TimelineXpress, then go to Tools > Event Exhibit Manager. Add a new event, and then right click on the event and select Link Current Event to TrialDirector Item.

How do I print events or the entire timeline?

By going to the File menu and selecting Print, you can choose how many pages the printing takes up, you can also choose to print only the current section of the timeline, or print the entire timeline. You can also choose the orientation of the timeline on the printed page, and you can change the size of the page and preview it before printing.

TimeCoder Pro 5

How do I know if there are updates available for TimeCoder Pro?

Easy! Go to your Windows Start menu and select All Programs. Next, select inData TimeCoder Pro 5, then select TimeCoder Pro 5 Update. This will launch a wizard that will compare your version of TimeCoder Pro 5 with the inData Support Web site and automatically update your software if necessary.

What files do I have to burn on a CD for the autorun feature to work properly?

The CD-ROM has to include certain files in order for the autorun feature to work properly. Below is an example of a DepoView Volume that has been exported from TimeCoder Pro:

The Export folder is the output directory selected by the user when the DepoView Volume was exported. Within the Export folder, the DepoView Volume folder, named MP072195 in this example, is created. This folder name, MP072195, is actually the Volume ID for the new CD-ROM.

As shown below, the DepoView Volume folder contains sub-directories including exhibit files, import files, media files, and vendor files. The Autorun.inf file is located at the root level of the DepoView Volume folder.

The four folders and the Autorun.inf file are to be on the root of the new CD-ROM. When opening the new CD, one should see the above pictured tree, if not, the autorun feature will not function properly

How do I place my business logo in DepoView?

If you want to replace the inData logo with your business logo in the embedded DepoView Viewer, follow these instructions:

1. Save your logo graphic in a bitmap format (The file extension must be .bmp). The logo graphic should be in the size range of 350 pixels in width and 240 pixels in height at 72 dpi.
2. Rename the graphic logo "Vendor.BMP".
3. Copy your "Vendor.BMP" file and overwrite the file located in the "C:\Documents and Settings\All Users\Application Data\inData\TimeCoder Pro 5\DepoView" folder.
   
4. That's all you have to do. Your logo will now be included on any new volumes created in TimeCoder Pro.

Sometimes TimeCoder Pro seems to run more slowly or has more errors than at other times - why is that?

The speed and accuracy of TimeCoder Pro is partially dependent upon the quality of the audio stream that it's evaluating. If the deposition being processed has excessive noise or was encoded on low quality equipment, TimeCoder Pro's evaluation becomes more complicated, which can affect speed and accuracy. In such instances, the problem is with the media, not TimeCoder Pro.